Making a Difference:
Using Effective Management Skills

 

A 2-day, 14 PDU (1.4 CEU) Instructor-led Program

The best sales people don't always turn into the best sales managers. The best project team members don't always become the best project managers. Top production technicians don't automatically develop into the best production managers. Yet companies continue to make these promotions with high expectations and disappointing results. Why is this disappointment so common?

Because many new managers don't know how to be efficient with things and effective with people. They need to learn how to work successfully with individuals and with team members. They need to know how to create an environment that motivates others to work around obstacles and never lose sight of the desired result.

This program helps create successful managers. By following a step-by-step approach, participants will develop and integrate personal and business-management skills. Each module adds action items to a participant's development plan to build his or her capabilities.  Participants leave the program with an action plan and a commitment to complete it. The action plan will help participants capitalize on their inherent abilities and guide in the development of necessary new skills.

Upon completion, each participant will be able to understand the everyday challenges of: 

  • Intellectual capital requirements, limitations, and changes
  • Technology capabilities and constraints
  • Resource availability (people, products, budgets, schedules, etc.)
  • Working with diversity (people, ideas, values, perceptions)
  • Ethics (personal and business; yours, mine, ours)
  • Career management (yours, mine, ours, and theirs))

Each will also ACTIVELY demonstrate improved:

  • Self-awareness
  • Active communication skills
  • Use of power and influence
  • Motivation of self and others
  • Problem-solving and decision-making skills
  • Conflict-management skills
  • Delegation skills
  • Change-management skills

Who will benefit?

  • Current and future managers who want to become more effective and efficient
  • Project and program managers who must lead both technical and non-technical team members they
  • Technical professionals interested in moving into "people" management
  • Professionals who want to master the "soft skills" required for effective management and leadership in the future.
  • Those wanting to improve their current business environment and team dynamics